Your
team did an outstanding job on the project we did for the American
Red Cross... we appreciate your time, talent and dedication very
much! Thanks. -- Don F, President, St.
Louis, MO
I'd
like to thank you for the terrific support that your staff has
given us over the years. Their skill, professionalism, and promptness
is something to be emulated by anyone in a customer relations
role. Our relationship with ICG Link enables us to appear to the
outside world as if we have a large IT staff. I really appreciate
your prompt response on all our requests. You are absolutely the
best among all our vendors! -- Bill
G, Sr. VP
We
continue to have increased subscriptions since ICG Link has been
handling our site. We would like you and your staff to know how
happy and pleased we are with the service you are providing us.
When you took over the site, we were barely hanging on to 1,000
subscribers, coming & going. With the improvements your company
has made to our site over the last six months, with any luck at
all, we will be at 1,200 by the end of December, maybe even November!
Since you give us instant gratification on changes we suggest,
we're spoiled! Just so you know, we appreciate all you and your
staff have done for us.
-- Carol R, Business Owner, Atlanta, GA
I wanted to tell you how much I appreciated
your team's work this past week. They were extremely accomodating--implementing
all my edits on the front and backend of the web site. Our client
is very pleased with the site improvements. You have a top-notch
team working for you. Thanks for continuing to bend to our crazy
schedules. and
on another project, One of
our IT guy's happens to be blind and was given the assignment
of insuring us the new site was most accessible. He used a screen
reader with only voice commands, and was able to navigate easily.
The links spoke as did the text. He visited all the pages with
no problems. He was able to tab from link to link and even checked
for different days in the calendar. We passed with flying colors!
Well done. Our members have only good things to say about the
site. --
Alex D, Creative Director, Alexandria, VA
Thank you very much for the personal attention and professionalism
of the members of ICG Link. Within a month, your team has created
two web sites for us and one of those was nothing more than a
concept. You really came through on very short notice. If there
are others out there that are even remotely considering someone
else, I'd strongly advise them to think again. Thanks again from
an extremely satisfied customer. --
Randy H, CEO, Nashville, TN
I
just wanted to say thank you for the excellent work. I could see
the potential we had to become something useful, alas, I could
also see that we had a very, very long way to go before the potential
could begin to become a reality. I hope you realize how much we
value all the hard work and creativity you guys have brought to
the table. We obviously could not have done what has been done
without you. All of you should know how appreciative I am of the
contributions each of you continues to make. --
Charles T, Project Manager
You
hire well! All of your guys have the same perspective - customer
responsive model .... Good job! Thanks! --
Benton W, CPIA, RFP
ICG
Link has provided rock solid service at a fair price, and your
personal customer support is superb. If I need to call with a
question, I know the name and face at the other end of the phone.
You have been problem-solvers for us. --
Ted H, Web Designer
When
we were faced with changing our web hosting and support needs
due to the buyout of our old vendor, we looked for a partner that
was willing to go the 'extra mile.' After reviewing all our options,
we made a decision to work with ICG Link. We have been with them
since October of 2000, and they have exhibited the same kind of
work ethic and commitment to their customers we had been used
to. It is without hesitation that I recommend them.
-- Mark M, Managing Partner
Good
service is just hard to find, isn't it? If only these companies
would look at ICG Link and us as models of customer service!
-- Cindy H, Business Owner
Although
it wasn't necessary I appreciate the fact that someone called
me back to let me know I was not forgotten about. The return phone
call does not happen a lot in business anymore. That is service,
a rare commodity. --
Dave S, Site Owner
and
from a client's news page...
Our website has moved to a new web hosting company-
ICGLink, of Nashville, TN. The reason was to gain the increased stability
and reliability of being hosted on their Linux servers instead of being held
hostage to the numerous security failings of Microsoft and their Internet
Information Server.
-- Bruce K, Editor, Philadelphia, PA
